Work in progress. We welcome questions and suggestions — give us feedback.

Template: Usability Testing Interview Notetaking Document

Use this template as an outline to capture notes and observations during an interview.

General guidance:

  • Even pauses or “hmm”s can capture indecision
  • Notetakers should consider turning off their camera so the conversation is focused between the interviewer and the interviewee.

Interviewee name:
Interviewer name:
Notetaker name:
Date:

Questions Responses
Copy and paste questions here Use bullet points to capture notes

Tasks/activities

  1. Write task/activity
    • Notes
  2. Write task/activity
    • Notes
  3. Write task/activity
  4. Write task/activity

Post-activity usability survey:

Survey questions Scores
Looking for U.S. government information and services?
Visit USA.gov